FAQs

What is Virtual/Telehealth Therapy?

“Telehealth” is a term for receiving health care via electronic means. Rising Hope Therapy is an all telehealth practice, meaning you or your child can receive quality mental health care from the comfort of your home. Since COVID, more and more clinicians are turning to HIPAA compliant technologies to provide care.

Do you offer in person appointments as well?

Yes! Rising Hope Therapy LLC now has an office space in Dallas GA.

Location: 110 Evans Mill Dr. STE 305 Dallas GA 30157. You will see a sign for “Dallas Family Counseling”.

How do I make a referral/ set up an appointment?

It’s easy! No referral form needed. Simply call (770) 712-3319 and speak with me, Brittany Carter LCSW, for a free 15 minute consultation to determine if I’d be a good fit for your needs. If you leave a voicemail, I will return your call by the next business day if I am accepting new clients at that time.

You can also reach me by secure email at brittany@Risinghopetherapyllc.com. Please leave your phone number and brief description of reason for seeking services.

I will need a photo copy (can attach to email and send) of your ID/Driver’s License, as well as front and back of your insurance card should you elect to use your insurance.

Should we decide to move forward, we will schedule the assessment and all forms will be completed electronically via Simple Practice electronic health record site.

How much do sessions cost?

It depends on whether you decide to use your insurance. I am in network with Aetna, Blue Cross/Blue Shield, Anthem, United Healthcare and Optum. I do offer sliding scale as needed for those experiencing financial burden and paying out of pocket for services. We can discuss your individual financial situation during the first contact consultation call and rates.

Typically, insurance will cover the majority of session but you may have a co-pay or have to meet your deductible first. Your co-pay is usually the same amount you’d pay at the doctor’s office to be seen. We will verify benefits prior to the first session. I strongly recommend that each client verify their benefits on their own as well, to ensure we are all receiving the same information about your plan.

How will my child engage in telehealth sessions? Is it all talking back and forth?

It is most definitely NOT all talking back and forth! I utilize creative means to engage your child. Through use of virtual play therapy rooms, games, whiteboards, screen-sharing, books, videos, and more! I have found that even the youngest kiddos and the oldest teens are able to effectively collaborate in treatment when it’s not all talk-based. I will find out what interests your child (or you, if seeking treatment for yourself!) and incorporate that into treatment.

What other questions do you have? Send me an email at brittany@risinghopetherapyllc.com. I’d be happy to discuss your individual needs with you!